Q & A

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Q. Where are your surgeons located?

A. Exclusively in London England and Geneva Switzerland. My enduring trademark style for myself and my clients has always been timeless European elegance – never appearing obvious, overdone or outdated. London and Geneva are where I and my A-Team are based, therefore the only places you can get the same results. I only recommend doctors that I would entrust my own life and looks to. My clients travel from all over the world for treatment and always enjoy their time in these two magnificent cities.

Q. how much does surgery cost with your recommended surgeons?

A. Depending on your individual needs, cost will be determined at the time of your consultation. Fees for these top doctors are accordingly at the higher end of the scale.

I don’t recommend cut-price surgery or myself have procedures outside London and Geneva. ((Before anyone writes in, yes there is an old video on YouTube edited to give the false impression I was having surgery in Eastern Europe when in fact I was only visiting the clinic. I’ve toured dozens of of clinics all over the world and been photographed with many different surgeons but that doesn’t mean I am a patient of any of them. So the lesson is: Never allow any filming that could end up edited for clickbait and nefariously uploaded to YouTube! However, it’s certainly not the first time the media have misrepresented me for their own agenda and it probably won’t be the last.)

Q. How old are you?

A. I’m in my early 60s. My date of birth is not in the public domain to prevent identify theft. (Ignore whatever random date of birth Wikipedia decides to assign me, it’s not a reliable source.) But that is only my chronological age. However, according to my telomere analysis and advanced diagnostics, the biological age of my body and brain is that of someone in their 30s. Furthermore, the cumulative effect of my aesthetic procedures gives me a perceived age of 30-40, which I’m often mistaken for. So sixty is the new thirty! Or at least it CAN be. We have the technology.

Cindy Jackson

60 is the new 30. We have the technology!

Q. What’s wrong with “growing old gracefully”?

A. Nothing, it’s just not for me. I have no intention of growing old and sick in the conventional sense. Instead I will continue to roll back the years from the inside out, never looking or feeling my chronological age. I will always maintain the younger biological and perceived age I’ve created. Further armed with my complete DNA profile, I can monitor known inherited genetic variants that may or may not manifest. Such advantages didn’t exist back in the time when the saying “growing old gracefully” was first coined.

Q. How much surgery have you actually had and how much money did you spend? Reports vary quite a lot.

A.  I’ve had 14 surgical procedures since 1987, some performed at the same time, totalling 9 actual operations. I planned everything very carefully so only had 5 general anaesthetics, the rest were under sedation.

The sensationalist media often make up much higher, ridiculously inflated numbers, sometimes going into the hundreds! And the internet repeats like an echo chamber, adding more and more ops as it goes along. However, all claims of more than 14 surgical procedures (or 9 operations) are, like so many things you read these days, completely untrue and cynically fabricated for attention or click bait.

If I’d actually undergone the crazy number of operations claimed by some sources, I’d look like a patchwork quilt! Instead, my aim has always been to appear completely natural with no traces of surgery. And health is my number one priority so I keep the number of general anaesthetics to an absolute minimum.

I’ve also had numerous in-office and non-surgical treatments such as facial peels and tooth whitening, which confused the issue and some decided to count them as “operations.” This equates to claiming that someone who has Botox injections twice a year for 5 years has had 10 “operations.” That’s how my Guinness Record for “Most Cosmetic Procedures” (NOT “Most Operations”) came about over twenty years ago. Every single beauty treatment, regardless of how minor, was counted as part of the total. They had never seen an extreme makeover before so perhaps weren’t sure how to present it.

Nor did I spend anywhere near the preposterous amounts of money claimed by some. It isn’t necessary to have dozens of operations or spend vast fortunes to achieve fantastic improvements. And, as Warren Buffet said, “Investing in yourself pays dividends in ways that no property or stocks & shares can.” I witness that on a daily basis.

Q. Have you always gone to the same doctors?

A.  No, that’s not possible considering I started over 30 years ago. I’ve been to many doctors over the years, regularly moving on as they retired, situations changed or better new doctors moved up through the ranks. I’m always amazed when some random long-retired surgeon calls to tell me that someone actually contacted them for surgery because they’d heard, often mistakenly, that I went to him or recommended him way back in the 80s, 90s, 00s, etc. Don’t rely on heresy when it comes to your looks.

I’ve never gone to the same medical professionals year in and year out. While they were absolutely the right choices at the time, things change and move on, especially since number of doctors specialising in aesthetics isn’t so severely limited as was in the past. Instead, it’s now an incredibly crowded market, which has created a vast amount of choice – and correspondingly a vast amount of confusion about where to go.

Please note: My recommendations are up-to-the-minute and clients are referred to my current A-Team.  All referrals must be re-confirmed if clients wish to proceed with treatment more than 6 months after our consultation. (There is no extra charge.) Just like your phone apps and computer operating systems, my specialised information is subject to critical updates! 

My unswerving loyalty has always been to my plan, never to any particular doctor. Doctors are human; their abilities may improve or deteriorate over time. Many patients make the mistake of randomly choosing one surgeon, doctor or dentist then going to him/her forever. Whereas I’ve always cherry picked the best of the best at any given time for each procedure, changing practitioners accordingly. This has been one of the most important keys to mine and my clients’ success for over three decades.

Q . Why are natural looking results so important?

A.  The natural look is proven to be most attractive to observers. Genuinely age-defying, authentically attractive results are the Holy Grail of results and require exceptional skills to produce. Whereas obvious-looking plastic surgery is far less challenging for the doctor.

The “operated-on” look is outdated, being reminiscent of an era before sophisticated techniques were available. For example, my mature clients don’t end up merely looking like an old person who’s had a facelift – instead they appear convincingly much younger than their years.

Obvious surgery also ages badly, appearing increasingly odd over time. Worst of all, it can be a sign of risky practice where more advanced medical competence is lacking generally.

Many of my clients are in the public eye, top executives or otherwise in positions of responsibility & respect who keep their procedures a closely guarded secret. Having credibility and being taken seriously is an important part of their personal and public identity. They also wish to look naturally young and attractive so their worst nightmare would be ending up with a wind-tunnel face, blow-up doll lips, cat eyes, veneers that look like ill-fitting dentures, gigantic silicone breasts, over-inflated buttocks or any other unrealistic result that instantly lowers the bearer’s visual credibility and I.Q. From an anthropological viewpoint, intelligence, attraction and natural selection are intrinsically linked with success.

Faking it authentically: Truly excellent results always replicate natural beauty.

Above: The rose on the left is obviously fake. But you can’t tell if the one on the right is real or not. This illustrates the difference between inferior cosmetic surgery results and the absolute best. (FYI the rose on the right is also fake!)

Q. There’s so much information on the internet, why not just find a doctor online?

A. Because most botched clients who come to me for help found their doctors on the internet.

You cannot “do your research” in this field simply by surfing the net. Every day the internet becomes more of a bottomless pool of advertising. Search results are biased according to your location, browsing history, sponsored (paid) content and the SEO of any given site. (To see this in action, try making identical searches from another computer or location and compare the vastly different results.) There’s an ever-expanding amount of hype, aggressive marketing and completely incorrect information mixed in with the odd fact that only serves to confuse and misinform would-be patients, which accounts for the alarming increase in botched patients courtesy of “Dr Google.”

Once something is online it’s in the public domain forever, regardless of whether it’s true or not. It can then be quoted repeatedly or copied & pasted again and again. So you will unknowingly come across plenty of obsolete outdated information that may be completely false.

Some of the best doctors are not interested in the echo chamber that is social media. Nor do they wish to be celebrities or media stars. While the internet enables us access to an infinite amount of information, not everything of value can be found online.

Q. What about cosmetic surgery forums?

A . See previous question. Although forums can be entertaining and at times informative, it’s well known that they’re also rife with fake reviews, photoshopped pictures, paid promotions and conflicting doctors’ opinions. Even with my vast network and global reach, I don’t know of any patients who actually post on forums, do you? Certainly none of my private clients want their personal photos or details online, knowing that their IP address can always be identified. It doesn’t seem to be something in which your typical cosmetic surgery patient participates.

Q. Does anyone else do what you do?

A. No, no one else in the world. If you happen to see my intellectual property copied from this site and used elsewhere, please let me know using the Contact Form. It wouldn’t be the first time! Pages from my previous web site were copied word for word by various unscrupulous individuals attempting to set themselves up in copycat businesses, all whom inevitably failed. This job requires an incredible amount of time, ongoing financial investment, dedication and concern for the welfare of others above and beyond the mere ability to copy and paste.

Q. When people come to you for help after bad surgery, what are their most common regrets?

A. Demand for do-over procedures grows in leaps and bounds every year. Most common regrets are:

  • Unsatisfactory nose job
  • Too little or no change after surgery
  • Looking strange or worse instead of better
  • Bad scarring from inferior surgery
  • Unrealistic veneers / over-drilled (destroyed) teeth
  • Permanent filler injections
  • Acting on impulse without knowing the facts
  • Not consulting with me first (most common of all)

Another big regret is getting only fair or average results; when the procedure has been performed correctly but the result is ultimately not as beautiful as it could have been. By definition this is actually how the bulk of results turn out on the surgical spectrum. A lot of disappointed patients who turn to me in desperation end up paying twice (or many times more) and having their surgery all over again to finally get the more rarified truly excellent results they wanted the first time. The top end of the spectrum results I specialise in are the exception and never just happen by chance.

Q. Is cosmetic surgery painful?

A. Not when properly performed. Although there may be moments of discomfort and inconvenience, if it were truly painful and difficult to manage then hundreds of millions of people around the world wouldn’t have it – and that includes me. Nobody likes pain!

Q. How important has being a member of Mensa been to your choices of surgery and doctors?

A. That’s hard to say. Over the years I’ve heard from so many highly intelligent, very capable people who made terrible errors in judgement with their health and looks by falling for hype and aggressive marketing. I think the combination of being an insider, doing this job full time for over 30 years and having an extensive network of top medical professionals to cross-check with has been more important. Being a perfectionist probably helped too!

Q. Do you know how most people who get botched chose their doctor?

A. Yes, it’s a question I alway ask and have extensive data on the subject. Here are some of the top reasons.

  • GOOGLE. Search results are based on keywords, SEO rankings and your location, not medical excellence.
  • MORE SHOWBIZ THAN MEDICAL WEB SITE. If the doctor is more about media exposure than patient care, beware.
  • BEST SURGEONS GUIDES are compiled by tabloid newspapers or fashion magazines. Listings can be bought by PR agents.
  • LOCATION. A famous address  (Harley St, Park Ave, Beverly Hills, etc.) does not guarantee safety, efficacy or excellence.
  • ONLINE FORUMS. Owned by non-medical commercial business interests, they can have fake reviews, photoshopped pictures, paid promotions and inaccurate information.
  • THE DOCTOR WAS ON TV OR IN THE MEDIA. Fame or TV appearances are no indicators of excellence. Instead they can even be a red flag.
  • SAME DOCTOR WHO DID PATIENT’S LIPOSUCTION WAS CHOSEN FOR A FACE LIFT  (example operations). While a surgeon my be good at some procedures, no single doctor excels at them all.
  • THE DOCTOR HAD A GOOD REPUTATION 5/10/20 YEARS AGO. It’s a full time job to keep track of who the best doctors are currently. 

Q. How do you spend a typical work week?

A. Whether in the UK or Switzerland, most days I speak to top doctors about various matters. Sometimes I observe procedures in the operating theatre. I may see a new client or two and spend time following up ongoing clients. When a client has booked me to accompany them throughout their treatment, I block out  a week or two and am solely dedicated to their care. Some weeks I travel to medical conferences, where I’m often a guest speaker. Because I never stop learning, my schedule includes attending scientific or medical lectures. I regularly visit top medical professionals around the world to stay at the forefront of my chosen combined specialties. Then there’s the day-to-day paperwork, accounts and admin. So I’m pretty busy!

Observing surgery in the operating theatre.

Q. Do you have any plans to retire?

A. No. I so much passion for what I do and there’s always something new to learn, which also helps keep me young. Since I use my research on a daily basis for my own health, anti-aging and beauty program too, if I retired not only would my clients lose out on such invaluable information, so would I. No one else on the planet connects the dots across these specialities – or puts them into practice every single day both personally and professionally.

The cumulative up-to-the-minute knowledge I continue to gain from resources such as medical conferences, lectures, conversations with top doctors and clients (I learn something from every single client) grows in leaps and bounds every year. I intend to benefit from it and offer it to my clients for the rest of my life – which I plan to be long, healthy and of course age-defying!

Q. Who is your favourite fashion designer?

A. Fashion doesn’t interest me. It changes constantly, like the shifting sands. (However “style” is timeless.) I view fashion obsession as yet another way to keep women busy and financially disempowered. Whereas beauty is power, and health is wealth. With the right face and body you will look good in anything. And with good health you will do so for longer. (The opposite also applies!)

Most of the time I engage the Steve Jobs “6 identical-shirts-and-jeans” style, adding a colourful jacket, scarf or accessories bought on one of my travels. Not being a fashion slave frees up loads of time and money for other pursuits. The casual look is also more youthful.

Q. What is your luxury indulgence?

A.  I love to travel, so have been blessed that my career has taken me all the way around the world and back. Material possessions mean little to me. We all come into life with nothing and leave it with nothing. Time and freedom are the real luxuries in life and I don’t take either one for granted.


A. I’m focused on real life. Work takes a lot of my time and concentration. Plus I keep my private life off social media. I’ve never been one to follow the crowd and I have nothing to prove. And since I don’t do paid endorsements (social media mainly exists for monetised advertising and exploitation of your personal data), spending precious time trying to attract a multitude of anonymous “likes” and followers makes no sense in my case.

I also fail to understand why anyone would post their birthdate online – very helpful for identity thieves. Same goes for constantly updating your exact whereabouts on Facebook, Instagram or Twitter – a godsend for opportunistic burglars, as many have learned to their cost.

It seems to be much the same with most medical professionals, academics and others at the very top of their game. They aren’t always on social media either.

Instead, my downtime is spent in the great outdoors enjoying nature – far healthier than the current trend of always being preoccupied with a phone or seated in front of a computer screen for hours. Sitting is the new smoking!

Exploring the Swiss Alps. No internet connection – bliss!




In-person in London or Geneva, or via video using WhatsApp. Alternatively by telephone or email with photos. Cindy offers personal consultations to suit your schedule and location. Detailed treatment plan and follow-up included. Longer consultations are also available. Additionally by special arrangement, Cindy may be retained for extended support such as accompanying clients to medical appointments and procedures.


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